Manage & develop

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Join the entrepreneurial adventure and turn your ideas into reality!

For entrepreneurs and managers who want to succeed

We can help you lead a transformation process, also known as “innovation management”, to maximize opportunities and achieve optimum performance for your tourism business.

To find out more about the transformation, follow this link.

Stages of the transformation strategy :
  • Requirements;
  • The expected benefit ;
  • Provisional schedule ;
  • Budget ;
  • Identified risks ;
  • Identified human, material and financial resources.

The transformation strategy puts people at the center, given the psychological and social issues involved. This process requires the involvement of all human resources in a participative process of empowerment and co-construction. Management must commit to uniting teams, getting them to accept change, anticipating and limiting rejection factors, restoring meaning to their work and promoting collaboration. Their involvement is crucial, and we’re here to work closely with you and your employees to ensure that this change takes place under the best possible conditions. The role of S.M.A.R.T. Tourisme is essential in informing your employees, responding to their concerns, reassuring them and sharing your vision.

Beyond the human aspect, this approach must be carried out through efficient and coherent project management. Our objectives are to minimize costs for the company, and to minimize transition times in order to limit the impact on budget and productivity.

  • Improved company positioning ;
  • Redefining the business model ;
  • Streamline organization and improve productivity;
  • Management optimization ;
  • Changing management methods and optimizing contractor performance;
  • Resolving an internal crisis or conflict ;
  • Improving the collaborative environment ;
  • Elimination of unprofitable tourism activities;
  • Innovation...
  • Skills enhancement through experiential, immersive and/or collaborative learning;
  • Innovative management practices ;
  • Organizational culture and change management ;
  • Concertation processes and harnessing collective intelligence ;
  • Performance management through KPIs, action plans and operational excellence;
  • Improving the customer experience through co-development ;
  • Improving the employee experience (onboarding, quality of work, etc.) ;
  • Business design ;
  • Communicating change.
  • Communication to raise awareness and provide information;
  • Feedback to keep listening;
  • Training to empower teams to change ;
  • Coaching to guide change;
  • Steering to ensure long-term mobilization.

Our transformation-focused training programs are developed in direct collaboration with you, the business leaders. They are designed to be consistent and aligned with your company’s specific needs, expectations and objectives. These training courses are designed to enhance staff efficiency and autonomy, while broadening their skills in a constantly changing environment. We analyze individual needs in detail, and offer training courses tailored to both technical and behavioral skills. Improving individual performance contributes to enhanced collective performance and brings real added value to the company. Team commitment is an essential lever for transformation.

Transformation requires cross-functional skills and methods. The teams at S.M.A.R.T. Tourisme teams have proven expertise in designing and managing complex transformation projects, requiring an agile organization. Our approach to transformation is co-constructed with you, integrating your specific needs and expectations as well as our in-depth expertise.

How can we help you?

Questions or need more information? Don’t hesitate to contact us!

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